Search:

Subscribe to Consumer Choices posts
Print this page
Find out more about text sizes
Welcome to the ConsumerChoices Blog
 

Dan Drage
July 17th, 2008
2 Comments »

high fibre BT’s ‘High Fibre’ Diet

 

BT’s declaration to supply super-fast fibre networks to 10 million homes by 2012 has caused much consternation and speculation in the telecoms sector.

 

A number of major players have backed BT’s incentive, but questioned its motives where market share is concerned.

 

Will your ISP adopt this new technology, or be left lagging behind? Here’s a round up of how four leading ISPs reacted to the prospect of superfast 100Mb networks, and described their level of participation in this movement.

 

O2 Broadband

 

O2 is tentatively considering the option of supplying 100Mb to homes via BT’s proposed fibre network, but needs concrete promises from BT before it gets the cheque book out.

 

An O2 spokesperson told ZDnet.co.uk the following:

 

“We need clear and unambiguous regulation in place before we start shelling out huge sums of money.”

 

Be Broadband

 

Be Broadband’s Oli White is similarly wary of a BT monopoly, but would be glad to hop on board given the necessary assurances.

 

He told BroadbandChoices:

 

“If BT follows the same model as we have in place now it will allow Be to offer more than 20meg broadband to far more than the existing 6% of the population. But if BT is allowed to take advantage of its monopolistic position and prevent ISPs like Be from delivering an exceptional service to customers, it will be a missed opportunity.”

 

Virgin Media

 

In terms of delivering super-fast broadband, Virgin Media has a two year head start on BT and will introduce a 50Mb service within the next few months.

 

Despite the ‘head to head’ nature of its relationship with BT, Virgin Media is, at the very least, backing BT’s intentions. A Virgin Media spokesperson had the following to say:

 

“We strongly support BT’s call for a stable regulatory environment that rewards both current and future investment. We will continue working closely with Ofcom and the government to achieve this.”

 

Sky

 

Sky went on the front foot by challenging Ofcom to maintain the competitive climate in the broadband sector. A Sky spokesman said:

 

“BT has much to offer but consumers will lose out if the right conditions are not in place to allow other providers to compete effectively.”

 

Ofcom replied by assuring Sky and other providers it will provide additional regulatory detail following BT’s announcement, based on providing the right incentives for operators to invest. Additionally, Ofcom pledged to publish a more detailed proposal for the regulatory framework in September.




Olivia Buck
May 13th, 2008
5 Comments »

Debt is a laughable concept when you can switch suppliers. Ha ha ha….oh god i’m so in debt

Tuesday May 13th - £9,485.54 in debt…

 

 

In a previous life, I worked for a well-known comparison website. On a daily basis, I encouraged hapless consumers that one of the most effective ways to save money on their household bills was to change their suppliers. Or, in a nutshell, “yoooooou gotta SWITCH!”

 

Regularly changing my own suppliers over the past few years has saved me literally millions of pounds, as you would expect. Well, I haven’t done the sums recently, but I’m led to believe it’s something like that.

 

However, I’ve been in the same house for the last two years and haven’t bothered changing suppliers in that time. Even after a particularly hideous experience with Toucan’s customer so-called “service”. Now is the time for action.

 

Energy

 

I’m currently with Southern Electric, which was the cheapest supplier for me when I moved in. According to Consumer Choices, if I switched to British Gas, I could save £193.90 over the next two years.

 

Broadband

 

I pay Toucan £15 a month for this, even though I detest them to the very fibre of my being. As I’ve got a Sky TV package, I could get free (but limited, download-wise) broadband from Sky, saving me £360 over two years. Why haven’t I done this yet? Because I’m a berk.

 

Home phone

 

If I switch this to Sky as well, I’ll save £1.75 per month (£42 over two years) on my line rental and get free evening calls as well as the free weekend calls I currently get from my BT Unlimited Weekend Plan.

 

So, what do you think? Before I start switching away like a lunatic, are there any better deals? Is this a good time to switch suppliers? Any tips…?