Olivia waits patiently…

Tuesday 30th September, 2008 - £7,926.83 in debt…

So, I’ve gone against PayPal’s wishes and cancelled the unauthorised transactions. Ha. That will teach them.

Well, I might incur ten small fees, but at least I’ll have stood my ground.

You’ll remember that, on Friday, I discovered that ten PayPal transactions, totalling about £80, were about to be taken from my bank account without my permission. To cut a long story short, PayPal told me that these transactions would be refunded eventually, but if I tried to stop them going through in the first place, I’d have to pay a fine for each separate returned transaction. I wasn’t too happy about this.

I spoke to the Financial Ombudsman yesterday morning, and they seemed pretty shocked that I’d been told not to cancel the transactions. My phone call was recorded as an official complaint, which PayPal will have to address within the next couple of weeks. Watch this space.

When I discussed the whole thing with Barclays, they agreed that I should cancel the transactions but the only way I could do this would be to cancel my PayPal Direct Debit, which I did.

Now all I can do is sit and wait, on the edge of my seat, for PayPal to respond to my complaint. Well, I might make the odd cup of tea and pop to the toilet every now and then - I do have a life, you know.